FAQs

Q: How do I contact FOX 50?

Street address:
2619 Western Boulevard, Raleigh, N.C. 27606

Main Phone number:
(919) 595-5050

Business Hours:
Monday-Friday 8:30am to 5:30pm


Q: How do I submit a comment or feedback about FOX 50?

Several ways. You can mail us at:
FOX 50 Viewer Comments
2619 Western Boulevard
Raleigh, N.C. 27606

MeTV 50.2 Viewer Comments
2619 Western Boulevard
Raleigh, N.C. 27606

You can also email us at: comments@fox50.com.

You can also submit a comment online. Click HERE for our Contact Us form.  (For the recipient, select “Viewer Comments”)

However you choose to contact us, we appreciate your feedback!


Q: Is FOX 50 on social media?

YES!  FOX 50 is very active on social media.  FInd us online at these sites (and say hello!):

twitter Twitter –  https://twitter.com/FOX50WRAZ

 

facebook Facebook https://www.facebook.com/FOX50

 

YouTube_Icon YouTubehttps://www.youtube.com/user/FOX50WRAZ

 


Q: How can I advertise on FOX 50, FOX50.com and MeTV 50.2?

Contact Local Sales Manager, Niel Sollod, at (919) 595-5153 or nsollod@fox50.com.

You can also find out more by visiting the advertise section of FOX50.com.


Q: What is MeTV 50.2?

MeTV 50.2, which stands for “Memorable Entertainment Television”, is a free, family friendly TV channel consisting of timeless, classic TV hits from major television studios and producers.

For the complete MeTV 50.2 program guide, check the “schedule” for up-to-the-minute listings.


Q: Where can I find FOX 50 and MeTV 50.2?

FOX 50 is available in High Definition (HD) over-the-air on 50.1.  It’s also available on Time Warner Cable, DISH Network, DirecTV, AT&T Uverse, Charter,  CenturyLink, Greenlight and Suddenlink

MeTV 50.2 is only available in Standard Definition (SD) at this time, but is over- the-air on 50.2.  It’s also available on Time Warner Cable, Charter, Centurylink, Greenlight and Suddenlink.

FOX 50 MeTV 50.2
SD HD SD Only
Over-the-air n/a 50.1 50.2
Time Warner Cable 13 1206 1250
DISH Network 50 n/a
DirecTV 50 n/a
AT&T U-verse 50 1050 n/a
Charter 13 713 81
Centurylink 50 1050 150
Suddenlink 2 102 150
Greenlight 10 401 402

Q: What are TV ratings?

The small box in the corner of your screen that appears during television shows. Every show has ratings based on age & content. Additionally, if your TV is equipped with the V-chip, the ratings allow for shows to be blocked that you deem inappropriate for your children. For more info about TV ratings and the V-chip, visit www.tvguidelines.org.


Q: How can I contact the FOX network? FOX Sports?  FOX News?

For FOX prime time shows
Call: (310) 369-3066
-OR-
email at askfox@fox.com
—————–

For FOX Sports
Call (310) 369-9111

FOX SPORTS NET
1440 S. Sepulveda Blvd.
Los Angeles, CA  90025

—————–

For FOX News
Call (212) 301-3028
-OR-
toll-free (888) 369-4762.

FOX NEWS CHANNEL
Attn:  (Show Title and/or Host’s Name)
Concourse 1| 1211 Avenue of the Americas
New York, NY 10036

**FOX NEWS Transcripts & Videos: 1-888-44FOXTV or e-mail foxtranscripts@fdch.com Transcripts are available via email, fax and mail for various prices.


Q: How can I contact my favorite FOX show and/or celebrity? Or who can I write to if my favorite show has been cancelled?

You can send postal mail to:
FOX BROADCASTING COMPANY
Attn:  (Show Title and/or Actor’s Name)
PO Box 900
Beverly Hills, CA 90213-0900

-OR-

send an e-mail to askfox@fox.com.

Please be sure to include the SHOW TITLE and/or STAR’S NAME on the mailing envelope or in the subject line of your email.


Q. How can I get tickets to a taping of my favorite FOX primetime show?

DRAMAS are closed sets and do not allow audiences to view while filming.

Most SITCOMS welcome audiences.  When plans to visit the Los Angeles area are confirmed, call some of the numbers below for tickets to your favorite sitcoms that are taping at that particular time.

On Camera Audiences – 1-818-295-2700 / www.ocatv.com
1iota Tickets – 1-866-546-6984 / www.1iota.com
Audience Unlimited – www.tvtickets.com


Q: How can I contact the MeTV Network?

Contact them by sending them a message via the MeTV Network “Contact Us” page.


Q: How do I report a news tip?

FOX 50’s 7:00AM, 4:00PM and 10:00PM newscasts are produced by our sister station, WRAL-TV 5.

To submit a news tip call (919) 821-8590.

You can also email us at: comments@fox50.com.

You can also submit a news tip online. Click HERE for our Contact Us form.  (For the recipient, select “Submit a News Tip.”)


Q: Can I get a copy of a show I missed?

FOX Broadcasting does not distribute or sell videos of any shows, specials or movies aired on the network; however, FOX does stream some of your favorite episodes at www.fox.com.   FYI: The Network “leases” its shows from the production company for broadcast. The production companies own ALL the rights to video distribution.  Occasionally, the production companies will provide a number at the end of a special where viewers can purchase an authorized video release.


Q: How can I buy FOX merchandise?

The latest FOX Prime and FOX Sports merchandise can be purchased online at the FOX Store at www.fox.com


Q: What can I do to fix my “sound” problem on certain FOX shows? I’m only hearing background music… / or / I’m only hearing the show in Spanish… / or / I’m hearing a narration description over my show…

The audio input on your TV may not be set correctly. Check to see if your audio channel is on SAP instead of STEREO or MAIN. The network provides a service to the entire country with a Second Audio Program (SAP) which offers shows in SPANISH as well as VIDEO DESCRIPTIONS FOR THE BLIND. Go to your TV remote and push the AUDIO INPUT button or the MENU button and then the AUDIO INPUT button. Change your Audio Channel to STEREO or MAIN.


Q: Who do I call if my closed captioning on FOX 50 isn’t working?

For immediate closed captioning assistance:
Phone: 919-595-5050 or 877-369-5050
Fax: 919-595-5028

For written closed captioning complaints or non-immediate assistance:

To help us better address your closed captioning issue please submit the following information via email or mail:

  • name, zip code, and email address (or other preferred contact information)
  • the name of the program watched with the closed captioning issue
  • the network/channel consumer was watching; and
  • the date and time of the program when the issue occurred
  • Has this problem occurred in the past?  If so, how often?
  • the name of the subscription service, if any (i.e. cable or satellite)
  • a description of the closed captioning problem

Email: closedcaptioning@fox50.com

Mailing Address:

Attn: Closed Captioning
c/o
Jim Rothschild, Station Manager, FOX 50
2619 Western Boulevard
Raleigh, N.C. 27606


Q: How do I get a job at FOX 50?

All of our current job listings, for FOX 50 and all of Capitol Broadcasting, can be found at the CBC website.


Q: Does FOX 50 have internship positions?

FOX 50 (and all of Capitol Broadcasting) does not have a formal internship program.  If any internships were to come available, they would be posted under the “Careers” tab on the CBC website.  (Please don’t contact the station asking about job openings; you will be referred to the website.)

Occasionally, part-time positions come available and we encourage students to consider these openings when looking for internships.  Please look for these under the “Careers” tab on the CBC website.


Q: Who owns FOX 50 and MeTV 50.2? FOX 50 (WRAZ-TV) is affiliated with the FOX network and MeTV 50.2 is affiliated with the Memorable Entertainment Network. Both stations are locally owned and operated by Capitol Broadcasting Company, Inc.

Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAL Digital, WRAZ-TV, WRAZ Digital, WRAL-FM, WRAL-HD2, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, CBC New Media Group and Wolfpack Sports Properties (a joint venture with Learfield Sports) in Raleigh, NC; WILM-TV and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club in Durham, NC; and real estate interests including the American Tobacco Project and Diamond View office buildings in Durham, NC


Q: What is a Nielsen DMA? DMA stands for “designated market area” and is a term used by Nielsen Media Research to identify an exclusive geographic area of counties in which the home market television stations hold a dominance of total hours viewed. There are 210 DMAs in the U.S. More info can be found at www.nielsenmedia.com.

The FOX 50 (WRAZ TV) and MeTV 50.2 DMA include these North Carolina counties:

Chatham, Cumberland, Durham, Edgecombe, Franklin, Granville, Halifax, Harnett, Hoke, Johnston, Lee, Moore, Nash, Northampton, Orange, Person, Sampson, Vance, Wake, Warren, Wayne, Wilson and Mecklenburg County in Virginia.


Q: How can I access your public file information?

Visit our Public File listing at the FCC website.


Q: How can I access your children’s programming reports?

FOX 50 (WRAZ-TV) offers children’s educational and informational programming. Copies of quarterly reports filed with the FCC may be viewed in our online public file, available here.


Q. Why do you only run one NFL game some Sundays?

Under the terms of the NFL contract, FOX and CBS are limited to a total of three games every Sunday (except for the last week of the regular season.) On weeks when CBS has two, we have one. When they have one, FOX has two.FOX 50 always has, and always will carry every NFL game we are legally entitled to carry. To comment about the selection of games FOX offers, call FOX Sports (310) 369-9111. [not a toll free call.]

Q.You were showing one NFL game, but then you switched to showing a different one.  Why?

Switching from one game to another one is called “flexing”  The decision to flex is made jointly by the league and the network.  FOX 50 is NOT a part of the decision making and is required to broadcast what we are given.

The rules for flexing are established by the league and network and are as such: Each week when more than 1 game is scheduled at the same time, and it is operationally possible, 1 game will be designated as a flex game. In order for a flex to occur, one team must have more than an 18 point lead after the second half has started. Then those affiliates designated as a flex market may be switched to a more exciting game. Home markets for the away team and the home team (if a sellout has occurred) will be protected no matter how big the blowout is.  NFL rules do not permit a return to the original game.


Q: Why is the sky blue? Click here for an answer!