FAQ

Q. How do I contact FOX 50?
A.
Street address:
512 S. Mangum Street, Durham, NC, 27701

Mailing address:
P.O. Box 30050, Durham, NC, 27702-3050

Main Phone number:
(919) 595-5050

Business Hours:
Monday-Friday 8:30am to 5:30pm
Department Contacts

Tommy Schenck – Vice President & General Manager
(919) 595.5050
Sheila Chast – Administrative Assistant
(919) 595.5001 - schast@fox50.com

Evelyn Booker - General Sales Manager
(919) 595.5151 - ebooker@fox50.com
Matt Donegan - National Sales Manager
(919) 595.5167 - mdonegan@fox50.com
Niel Sollod - Local Sales Manager
(919) 595.5153 - nsollod@fox50.com

Joanne Stanley – Programming Manager
(919) 595.5221 - jstanley@fox50.com

Kevin Kolbe – Creative Services Manager
(919) 595.5103 - kkolbe@fox50.com

Jim Gamble - Chief Engineer
(919) 595-5051 – jgamble@fox50.com

Q. How can I advertise on FOX 50, FOX50.com and RTV?
A. Contact General Sales Manager, Evelyn Booker, at (919) 595-5151 or ebooker@fox50.com .

Q. Is FOX 50 available in High Definition?
A: Yes. You can receive FOX 50 in HD over the air on 50.1, on Time Warner digital cable 250, DirecTV and Dish Network.

Q. Where can I find FOX 50 on my local cable system?
A: To find FOX 50 on your cable system, please check out this handy chart in PDF format (Adobe Reader required).

Q. Is FOX 50 on satellite?
A: YES! FOX 50 is available on both DirecTV and Dish Network in standard and high definition. Please contact either satellite company and ask about getting “local stations”.

Q: What is RTV and how do I get it?
A: RTV stands for “Retro Television”. A local family-friendly network available for free, over-the-air on channel 50.2 and on Time Warner digital cable 251. For the complete RTV program guide, click on the “ON TV” section of our homepage.

Q: How do I submit a comment or feedback about FOX 50?
A: Several ways. You can mail us at:
FOX 50 Viewer Comments
P.O. Box 30050
Durham, NC 27702-3050

You can email us at: comments@fox50.com .

You can submit online; Click on “About Us” on our home page and select “Contact Us”. However you chose, we appreciate your feedback!

Q: How do I get an event publicized?
A: If it’s a non-profit event or organization, simply click on "Community" on our home page, then select Calendar and enter your information. Please submit your non-profit events at least 4 weeks in advance. FOX 50 reserves the right to publish, edit or not publish any event.

Q. What are TV ratings?
A: The small box in the corner of your screen that appears during television shows. Every show has ratings based on age & content. Additionally, if your TV is equipped with the V-chip, the ratings allow for shows to be blocked that you deem inappropriate for your children. For more info about TV ratings and the V-chip, visit www.tvguidelines.org.

Q: How can I contact the FOX network?
A: For FOX prime time shows call: (310) 369-3066. For FOX Sports call (310) 369-9111. For FOX News call (212) 301-3028 or toll-free (888) 369-4762.

Q: How can I contact my favorite FOX show and/or celebrity?
A: Send an email to askfox@fox.com and be sure to include the SHOW TITLE and/or STAR'S NAME in the subject line.

Q: How can I contact RTV?
A: Contact them by mail at:
Retro Television Network
735 Broad Street
Ste. 1204
Chattanooga, TN 37402

Q: How do I report a news tip?
A: FOX 50’s 7:00am and 10:00pm newscasts are produced by our sister station, WRAL-TV 5. To submit a news tip, go to WRALTV5 News Tip . Or call (919) 821-8590.

Q: Can I get a copy of a show I missed?
A: While we can’t make copies of any of the shows, many FOX 50 shows are available on FOX on Demand on FOX50.com.

Q: How can I buy FOX merchandise?
A: Visit the FOX store at www.fox.com

Q: What can I do to fix my "sound" problem on certain FOX shows? I'm only hearing background music... / or / I'm only hearing the show in Spanish... / or / I'm hearing a narration description over my show...
A: The audio input on your TV may not be set correctly. Check to see if your audio channel is on SAP instead of STEREO or MAIN. The network provides a service to the entire country with a Second Audio Program (SAP) which offers shows in SPANISH as well as VIDEO DESCRIPTIONS FOR THE BLIND. Go to your TV remote and push the AUDIO INPUT button or the MENU button and then the AUDIO INPUT button. Change your Audio Channel to STEREO or MAIN.

Q: How do I get a job at FOX 50?
A: All of our current job listings, for FOX 50 and all of Capitol Broadcasting, can be found at the CBC website ..

Q: Who owns FOX 50?
A: FOX 50 (WRAZ-TV) is affiliated with the FOX network and locally owned and operated by Capitol Broadcasting, Inc.. Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAL Digital, WRAL-FM, WRAL-HD2, WCMC-FM, Microspace, the North Carolina News Network, CBC New Media Group and Wolfpack Sports Marketing in Raleigh, NC; WJZY-TV and WMYT-TV in Charlotte, NC; WILM-TV and Sunrise Broadcasting in Wilmington, NC;